A whole new world...

Almost into my third week of orientation at OC and boy o boy am I impressed with the financial world! If only I had known there are so many avenues in a Bank I would have joined one long back. Unfortunately for me... my parents were bankers therefore banking was very uncool. It remained uncool until I realised my dream companies were not offering me the kind of role I wanted and then I turned to the best bet in Singapore... the financial services sector. I'm a tad superstitious about some things so let me just say that for long in my life I identified with the song by U2 that goes "I still haven't found what I'm looking for"...NO MORE :))

My first lesson in working for a bank in Singapore is to be extremely careful about what I say in public. Big brother is always watching and a slip of tongue could bring a huge personal penalty. So through this blog I will only share some general trivia and interesting discoveries I make along the way.

For example INSIGHT NO.1 - we were discussing customer service experience in banks. Nobody would ever recount a banking experience as a memorable one...unless it was really shoddy! Customers complain they don't like to queue. But then have you seen the unreasonable queues outside Donut Factory in Singapore? People stand for hours to geta box of freakin donuts! Who says singaporean customers don;t like to queue!

INSIGHT NO.2 - Ask a customer in Singapore to invest $10,000 in the best fund in the market and he will resist. Promise him a free electric cooker or toaster or microwave or washing machine and he will oblige happily (hahaha i just cracked up on hearing that)